Jakarta Airport Transportation

Your driver waits in the public arrivals hall with a name board, usually just outside the customs exit. At Terminal 3 this is the public waiting area after customs. Tell us your terminal when you book.

Soekarno-Hatta International Airport is about 20 to 25 km northwest of central Jakarta. By road the trip takes around 45 minutes in light traffic, but it can exceed two hours during the morning and evening rush.

Terminal 1 handles domestic flights, Terminal 2 serves Lion Air group carriers and low-cost international airlines, and Terminal 3 is used by Garuda Indonesia and most full-service international airlines. Terminals have changed recently, so check your booking and give us the terminal.

Yes. We drive to hotels, serviced apartments and office towers in Sudirman and the rest of central Jakarta. Give us the full address, including the building name, when you book.

Yes. Book a private transfer to your hotel or address in Kota Tua, Jakarta's old town, and your driver takes you there directly.

Yes. The airport lies in Tangerang, and we take travelers to hotels, homes and offices across the city and the wider Tangerang area. Add the exact address when you book.

No. This page is for pickups at Soekarno-Hatta International Airport (CGK). Halim Perdanakusuma Airport in East Jakarta is a separate airport that handles a smaller number of domestic flights, so check which Jakarta airport your flight uses before you book.

Yes. Book a departure transfer from your hotel, apartment, home or office to Soekarno-Hatta, and give us your flight time and departure terminal so the pickup time is set correctly.

Yes. Your pickup is booked for your flight's arrival time, whatever the hour, and your driver follows the flight.

No. Ignore anyone offering rides inside the terminal. With a pre-booked transfer, go straight to the driver holding your name board outside the customs exit.

We follow the flight on your reservation, so your driver adjusts to the new arrival time. If you change flights, dates or airports, update it in Manage your booking as soon as you can.

Every arriving traveler completes the All Indonesia arrival card within three days before landing and keeps its QR code for customs. You also need a visa if your nationality requires one; many visitors can apply online for an e-VOA or buy a visa on arrival.

Jakarta uses Western Indonesia Time (UTC+7) all year, with no daylight saving time. Bali is one hour ahead.

No. Airport Transportation is a private transfer service that books pre-arranged rides from the airport; we do not run Soekarno-Hatta International Airport or any of its services. For terminals, airlines and airport facilities, see our Soekarno-Hatta International Airport page.

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Prices on our website are per vehicle, not per person, based on a range of passengers.

It depends on the vehicle. Each vehicle shows its maximum number of passengers and suitcases before you book, so you can choose one that fits your group.

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Yes. We carry insurance with complete liability for all passengers while using our services.

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

You pay securely online when you book, by credit or debit card, Apple Pay or Google Pay. Payments are processed by Stripe.

Yes. For your comfort all our units have air conditioning.

During booking we ask for your airline and flight number so we can track delays and wait for you.

Yes, you can add an extra stop to your service during the booking process.

No. Prices are set per passenger range or per vehicle, not per age.

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

All prices are in USD. If your card is in another currency, your bank converts the charge at its own exchange rate.

We can transport domestic pets kept in cages that fit in a normal vehicle.

Yes. There is plenty of room for one suitcase and one carry-on per person.

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.