Penang Airport Transportation

In the arrivals hall on Level 1, holding a sign with your name, after baggage claim and customs. Domestic and international flights arrive in separate areas of the hall, so check which one your flight uses.

Penang Airport is in Bayan Lepas, about 16 km (10 miles) south of George Town city center. The drive usually takes 30 minutes to an hour, depending on traffic, and longer on weekend afternoons and public holidays.

Yes. We drive door to door to the beach resorts and apartments of Batu Ferringhi on the island's north coast.

Yes. We drive to hotels, condos and apartments along Gurney Drive, Tanjung Tokong and Tanjung Bungah, between George Town and Batu Ferringhi.

Yes. We drive you to the Swettenham Pier Cruise Terminal in George Town. Give us your ship's boarding time when you book, so the pickup leaves a comfortable margin.

Butterworth and Penang Sentral are on the mainland, across the Penang bridges. Enter your address in the booking form to see whether a transfer is offered for that route.

One. All domestic and international flights use the same terminal, with arrivals on Level 1 and departures on Level 2, so there is no terminal to choose.

Yes. Give the full address, the building or condo name, the unit number and any guardhouse details, since many residential towers have a security gate at the entrance.

Yes. Book any time of day; give your flight number and arrival time so your driver is there when you land, even after midnight.

There is no need. Booking ahead gives you a confirmed vehicle and a meeting point before you land. If someone approaches you in arrivals, check the company name against your confirmation before getting in.

We monitor the flight on your reservation, so your driver waits for the actual landing. If your flight number, date or airline changes, or your flight is canceled, update it in Manage your booking so the pickup can be moved.

Yes. Book a one-way departure or a round trip from your hotel, condo or cruise ship, and give your flight number and departure time, so the pickup is set for check-in and security.

Most foreign visitors must submit the free Malaysia Digital Arrival Card (MDAC) online within three days before arrival. Many nationalities enter without a visa for short stays; check the rules for your passport before you fly.

No. Airport Transportation is a private transfer service that books rides from PEN; we are not the airport or its operator. For terminals, airlines and other ways to get around, see our Penang airport page.

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Prices on our website are per vehicle, not per person, based on a range of passengers.

It depends on the vehicle. Each vehicle shows its maximum number of passengers and suitcases before you book, so you can choose one that fits your group.

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Yes. We carry insurance with complete liability for all passengers while using our services.

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

You pay securely online when you book, by credit or debit card, Apple Pay or Google Pay. Payments are processed by Stripe.

Yes. For your comfort all our units have air conditioning.

During booking we ask for your airline and flight number so we can track delays and wait for you.

Yes, you can add an extra stop to your service during the booking process.

No. Prices are set per passenger range or per vehicle, not per age.

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

All prices are in USD. If your card is in another currency, your bank converts the charge at its own exchange rate.

We can transport domestic pets kept in cages that fit in a normal vehicle.

Yes. There is plenty of room for one suitcase and one carry-on per person.

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.