Auckland Airport Transportation

On international flights, inside the arrivals hall of the International Terminal, holding a sign with your name, after biosecurity and customs. On domestic flights, your driver meets you at the Domestic Terminal; your confirmation gives the exact meeting point.

Auckland Airport is about 21 km (13 miles) south of the city center, usually a 30 to 45 minute drive and longer at weekday rush hour. Hamilton is about 1 hour 30 minutes south, Rotorua about 3 hours and the Bay of Islands about 3 hours 30 minutes to 4 hours north.

Yes. We drive door to door to hotels and apartments around the Viaduct Harbour and Wynyard Quarter, and to Princes Wharf and Queens Wharf for cruise ships. Give us your ship's boarding time when you book.

Yes, we drive you to the port: the Downtown Ferry Terminal on Quay Street for passenger ferries, or Half Moon Bay for the car ferry. Give us your sailing time when you book so the pickup leaves a comfortable margin.

Yes. We drive across the Harbour Bridge to Takapuna, Devonport, Albany and the rest of the North Shore. Give the full street address when you book.

Hamilton and Rotorua are south of Auckland, in the Waikato and Bay of Plenty. Enter your address in the booking form to see whether a transfer is offered for that route; if it is not, contact us before you fly.

Paihia, Russell and the Bay of Islands are in Northland, a long drive north of Auckland. Enter your address in the booking form to see whether a transfer is offered for that route; if it is not, contact us before you fly.

All international flights arrive at the International Terminal, and flights within New Zealand at the Domestic Terminal, about 500 m away. Give your flight number when you book so your driver goes to the right one.

Yes. Give the full street address and any gate, apartment or access details. Where a driveway is steep or narrow, your driver stops at the nearest safe point.

Yes. Give your flight number and landing time when you book, and your driver is scheduled for that arrival, including flights that land after midnight or before dawn.

There is no need. Booking ahead gives you a confirmed vehicle and a meeting point before you land. If someone approaches you in arrivals, check the company name against your confirmation before getting in.

Declare all food and used outdoor gear such as hiking boots, tents and fishing equipment on the New Zealand Traveller Declaration. Undeclared risk items bring an instant NZ$400 fine, so if in doubt, declare it.

We monitor the flight on your reservation, so your driver waits for the actual landing. If your flight number, date or airline changes, or your flight is canceled, update it in Manage your booking so the pickup can be moved.

Yes. Book a one-way departure or a round trip from your hotel, home or cruise ship, and give your flight number and terminal, so the pickup is set for check-in and security.

No. Airport Transportation is a private transfer service that books rides from AKL; we are not the airport or its operator. For terminals, airlines and other ways to get around, see our Auckland airport page.

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Prices on our website are per vehicle, not per person, based on a range of passengers.

It depends on the vehicle. Each vehicle shows its maximum number of passengers and suitcases before you book, so you can choose one that fits your group.

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Yes. We carry insurance with complete liability for all passengers while using our services.

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

You pay securely online when you book, by credit or debit card, Apple Pay or Google Pay. Payments are processed by Stripe.

Yes. For your comfort all our units have air conditioning.

During booking we ask for your airline and flight number so we can track delays and wait for you.

Yes, you can add an extra stop to your service during the booking process.

No. Prices are set per passenger range or per vehicle, not per age.

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

All prices are in USD. If your card is in another currency, your bank converts the charge at its own exchange rate.

We can transport domestic pets kept in cages that fit in a normal vehicle.

Yes. There is plenty of room for one suitcase and one carry-on per person.

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.