Mexico City Airport Transportation

In the public arrivals hall of the terminal you land at, after immigration, baggage claim and customs. Representatives can't enter the customs area, and your confirmation names the exact meeting point.

Aeroméxico, Aeroméxico Connect, Delta and Copa use Terminal 2. Volaris, Viva Aerobus and most foreign airlines, including American, United, Air Canada, Iberia and Lufthansa, use Terminal 1. Terminal assignments can change, so check your boarding pass and give your flight number when you book.

Yes. Mexico City Airport, Benito Juárez International Airport and AICM are the same airport, code MEX. Felipe Ángeles (NLU) and Toluca (TLC) are different airports that also serve the metropolitan area.

The airport is 5 km east of the historic center. Reforma, Polanco, Roma, Condesa and Santa Fe lie farther west, and travel time depends heavily on Mexico City traffic, which can be slow at any hour.

Yes. Transportation can be scheduled for late arrivals and early departures. Availability is confirmed through the booking system, so book ahead and give your exact flight time.

Yes. Enter the full address on the booking form to see the vehicles and fixed price available for that route before you pay.

Yes. Transfers run to hotels and offices in Santa Fe as well as Polanco, Reforma, Roma, Condesa and Coyoacán. Add the building name and any visitor-access instructions for office towers.

Yes. Enter the full address with the street number and any entrance details, and mention if the building is on a narrow or one-way street.

No. If you already have a booking, turn down anyone who approaches you offering a ride and head to the meeting point in your confirmation.

We monitor the flight on your reservation, so a delay doesn't cancel your pickup. If your flight number, date or airline changes, or the flight is canceled, update it in Manage your booking as soon as you know.

Yes. Add the return trip when you book, or book it later. Give your departure time and terminal so the pickup leaves enough margin for Mexico City traffic and check-in.

No. Airport Transportation is an independent transportation-booking service, not the airport operator, an airline or a government authority. For terminal, airline and facility details, see the Mexico City International Airport page.

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Prices on our website are per vehicle, not per person, based on a range of passengers.

It depends on the vehicle. Each vehicle shows its maximum number of passengers and suitcases before you book, so you can choose one that fits your group.

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Yes. We carry insurance with complete liability for all passengers while using our services.

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

You pay securely online when you book, by credit or debit card, Apple Pay or Google Pay. Payments are processed by Stripe.

Yes. For your comfort all our units have air conditioning.

During booking we ask for your airline and flight number so we can track delays and wait for you.

Yes, you can add an extra stop to your service during the booking process.

No. Prices are set per passenger range or per vehicle, not per age.

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

All prices are in USD. If your card is in another currency, your bank converts the charge at its own exchange rate.

We can transport domestic pets kept in cages that fit in a normal vehicle.

Yes. There is plenty of room for one suitcase and one carry-on per person.

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.