New Chitose Airport Transportation

In the arrivals lobby of the terminal where your flight lands, the International Terminal or the Domestic Terminal, holding a sign with your name. On an international flight that is after immigration and customs.

Yes. New Chitose Airport (CTS) is Sapporo's main airport, near Chitose. Sapporo also has a small city airport, Okadama, with a few regional flights, but almost all domestic and international flights use New Chitose.

New Chitose is next to the city of Chitose, about 50 km (31 miles) southeast of central Sapporo.

International flights arrive at the International Terminal and domestic flights from Tokyo, Osaka, Nagoya, Fukuoka, Okinawa and other Japanese cities at the Domestic Terminal. The two are connected inside the airport.

Yes. We drive door to door from New Chitose to hotels, apartments and offices in central Sapporo, around Sapporo Station, Ōdōri Park and Susukino. Give the hotel name and full address when you book.

Yes. We drive to hotels in Chitose, next to the airport, and to the hot-spring inns at Lake Shikotsu.

Niseko and Rusutsu are ski resorts in the mountains west of the airport, well beyond Sapporo. Enter the address in the booking form: when a vehicle is available for that route, the price shows before you pay; if it does not, contact us before you fly.

Otaru is on the coast west of Sapporo, Noboribetsu's hot springs are to the southwest along the Pacific coast, and Furano is in central Hokkaido. Enter the address in the booking form: when a vehicle is available for that route, the price shows before you pay; if it does not, contact us before you fly.

Yes. Heavy winter snow can delay or cancel flights at New Chitose and slow the roads. We track the flight on your reservation, so your driver waits for your actual landing; allow extra time for the drive in winter.

Yes. New Chitose is one of Japan's 24-hour airports, with limited late-night flights, and we track the flight on your reservation, so your driver waits for your actual landing.

Yes. JR Rapid Airport trains run from New Chitose Airport Station to Sapporo Station and on to Otaru, and buses run to central Sapporo, to Tomakomai, Noboribetsu and other towns. A private transfer is easier with luggage, skis or for addresses away from the stations.

We monitor the flight on your reservation, so your driver at New Chitose Airport waits for the actual landing. If your flight number, date or airline changes, or your flight is canceled, update it in Manage your booking so the pickup can be moved.

Yes. Book a one-way departure or a round trip from your hotel, apartment or office. Give your flight number, departure time and terminal so the pickup is set for check-in and security.

No. Airport Transportation is a private transfer service that books rides from CTS; we are not the airport or its operator. For terminals, airlines and other ways to get around, see our New Chitose Airport page.

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Prices on our website are per vehicle, not per person, based on a range of passengers.

It depends on the vehicle. Each vehicle shows its maximum number of passengers and suitcases before you book, so you can choose one that fits your group.

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Yes. We carry insurance with complete liability for all passengers while using our services.

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

You pay securely online when you book, by credit or debit card, Apple Pay or Google Pay. Payments are processed by Stripe.

Yes. For your comfort all our units have air conditioning.

During booking we ask for your airline and flight number so we can track delays and wait for you.

Yes, you can add an extra stop to your service during the booking process.

No. Prices are set per passenger range or per vehicle, not per age.

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

All prices are in USD. If your card is in another currency, your bank converts the charge at its own exchange rate.

We can transport domestic pets kept in cages that fit in a normal vehicle.

Yes. There is plenty of room for one suitcase and one carry-on per person.

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.