Shanghai Airport Transportation

Your driver waits in the public arrivals hall of Terminal 1 or Terminal 2, just after the customs exit. Each terminal has its own arrivals hall, so check which one your flight uses and give it when you book.

The airport is about 30 km east of central Shanghai. The Bund is roughly 43 km away by road, about 55 minutes without heavy traffic.

Pudong (PVG) is Shanghai's main international airport, east of the city. Hongqiao (SHA) is on the west side, next to Hongqiao Railway Station, and handles mostly domestic and regional flights. Check which code your ticket shows.

China Eastern Airlines and SkyTeam partners such as Air France and Delta mainly use Terminal 1. Air China, Star Alliance and Oneworld airlines, Emirates and Juneyao Air use Terminal 2, along with some China Eastern flights, so check your ticket or airline app.

Yes. Enter your hotel's address when you book and your driver takes you door to door, whether you are staying on the Bund, along Nanjing Road or around People's Square.

Yes. Lujiazui, the business district in Pudong, is one of the most common drop-offs from the airport. Enter your hotel or office address to see your vehicle options.

Yes. Enter Hongqiao Railway Station as your drop-off. High-speed trains leave there for Suzhou, Hangzhou, Nanjing and Beijing, so give your train time when you book and allow a margin for traffic.

Yes. Your transfer goes to the address on your booking, whether that is a serviced apartment, a family home, an office or a conference venue in Shanghai.

The Maglev runs roughly from 7 am until just before 10 pm. Your pickup follows the actual landing time of the flight on your reservation, so a late arrival is covered and you go straight to your address.

No. Turn down anyone inside the terminal who offers you a ride. Go only with the driver named in your confirmation, who waits in the arrivals hall after the customs exit.

We monitor the flight on your reservation, so a delay moves your pickup with it. If your flight number, date or arrival airport changes, for example to Hongqiao, update it in Manage your booking so the booking can be updated.

Yes. Book a departure from your hotel or address to PVG and give your departure terminal, Terminal 1 or Terminal 2, so your driver drops you at the right building.

Most foreign travelers complete China's arrival card, available online through the NIA 12367 app, the immigration website or a WeChat or Alipay mini program. Visa-free stays of up to 30 days apply to listed nationalities through 31 December 2026.

No. Airport Transportation is a private transfer service that you book online before you land; we do not run the airport. For terminals, airlines and other facts, see our Shanghai Pudong International Airport page.

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Prices on our website are per vehicle, not per person, based on a range of passengers.

It depends on the vehicle. Each vehicle shows its maximum number of passengers and suitcases before you book, so you can choose one that fits your group.

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Yes. We carry insurance with complete liability for all passengers while using our services.

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

You pay securely online when you book, by credit or debit card, Apple Pay or Google Pay. Payments are processed by Stripe.

Yes. For your comfort all our units have air conditioning.

During booking we ask for your airline and flight number so we can track delays and wait for you.

Yes, you can add an extra stop to your service during the booking process.

No. Prices are set per passenger range or per vehicle, not per age.

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

All prices are in USD. If your card is in another currency, your bank converts the charge at its own exchange rate.

We can transport domestic pets kept in cages that fit in a normal vehicle.

Yes. There is plenty of room for one suitcase and one carry-on per person.

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.