TUI Airways
TUI Airways guide with airline codes, Gatwick, Manchester and Birmingham bases, fleet, Premium cabin, baggage, check-in, lounges and airport transportation.
- Aircraft
- 70
- Destinations
- 77
- Hubs
- LGW, MAN, BHX
Landing with TUI Airways?
Pick your arrival airport. Fixed price, and a driver in arrivals with your name on a sign.
About TUI Airways
TUI Airways is the British airline of TUI Group, the travel company, and flies mainly for TUI UK & Ireland package holidays, with flight-only seats also sold. It traces its history to Euravia, founded in 1962, which became Britannia Airways, then Thomsonfly and Thomson Airways, and took the TUI Airways name in 2017. Its head office is in Luton, England. TUI Airways is not part of a global airline alliance. TUI fly Belgium, TUI fly Netherlands, TUI fly Deutschland and TUI fly Nordic are separate sister airlines in the same group.
TUI Airways flies from more than 20 airports in the UK and Ireland, with its main bases at London Gatwick, Manchester and Birmingham. Its network covers about 77 destinations in 31 countries, mainly holiday resorts in Spain and the Canary Islands, Greece, Turkey, Cyprus, Egypt and Cape Verde, plus long-haul flights to Mexico, the Caribbean, Florida and Asia.
The fleet of about 70 aircraft combines Boeing 737-800 and 737 MAX 8 jets for European routes with Boeing 787 Dreamliners for long-haul flights.
Schedules, aircraft assignments, terminals and fare rules can change. Confirm operational details directly with TUI before travel.
Where TUI Airways flies
Most routes are seasonal and many operate once or twice a week. Some TUI holidays use flights operated by partner airlines; check the airline on your booking.
Spain, Portugal and the Canary Islands
Tenerife, Lanzarote, Gran Canaria and Fuerteventura year-round, plus Palma de Mallorca, Menorca, Ibiza, Málaga, Alicante, Reus, Faro and Madeira.
Greece, Cyprus and Turkey
Seasonal flights to Corfu, Crete, Rhodes, Kos, Zakynthos, Kefalonia and other Greek islands, Paphos and Larnaca, and Antalya, Dalaman, Bodrum and İzmir.
Egypt, Morocco, Tunisia and Cape Verde
Sharm El Sheikh, Hurghada, Marsa Alam, Marrakesh, Agadir, Enfidha, Sal and Boa Vista, many year-round.
Long haul
Boeing 787 flights to Cancún, Montego Bay, Punta Cana, La Romana, Barbados, Orlando Melbourne in Florida, and seasonal flights to Thailand.
Italy, Croatia, Austria and Lapland
Seasonal flights to Verona, Olbia, Naples, Dubrovnik, Split and Pula, ski charters to Salzburg, Innsbruck and Turin, and winter flights to Rovaniemi, Kittilä and other airports in Finnish Lapland.
TUI Airways fleet
TUI Airways flies an all-Boeing fleet of about 70 aircraft. The aircraft shown at booking is not guaranteed until departure.
Boeing 737-800 and 737 MAX 8
Single-aisle jets on short- and medium-haul routes to Europe, North Africa, the Canary Islands and Cape Verde. The 737-800 has a single economy cabin of up to 189 seats.
Boeing 787 Dreamliner
The 787-8 and 787-9 operate long-haul flights to Mexico, the Caribbean, Florida and Asia, with between 300 and 345 seats in Premium and Economy.
TUI Airways cabin classes
Cabins depend on the aircraft and route. Check the seat options when you book.
Premium
A separate cabin at the front of the 787 on long-haul flights, with wider seats and 38-inch seat pitch, footrests, priority check-in and boarding, fast-track security, lounge access on outbound flights from the UK and Ireland, and an extra baggage allowance.
Extra-legroom seats
Economy seats with more legroom or extra space, sold as an upgrade on selected flights.
Economy
The standard cabin, with a 32-inch seat pitch on long-haul flights. Seat selection, meals and checked bags depend on the booking.
Practical information
BaggageCabin bags, checked bags, missing luggage
TUI Airways baggage allowances depend on the booking type (package holiday or flight only), the holiday and the cabin.
One bag up to 10 kg and 55 x 40 x 20 cm, plus a small personal item up to 40 x 30 x 20 cm that fits under the seat in front. Children under 2 have no hand luggage allowance.
Package holidays normally include 20 kg of checked luggage per person, and some holiday types include 25 kg. Flight-only bookings do not include checked luggage unless it is added. Premium includes 25 kg.
Sports equipment, ski equipment, mobility equipment and other special items follow separate rules. Check the official TUI luggage page before you fly.
Check-in and boardingSteps before departure
Online check-in on tui.co.uk or the TUI app opens 48 hours before departure, or 14 days before if you paid for a seat upgrade or seat selection; flights from Mexico and Jamaica open 24 hours before. It closes 1 hour before departure. Airport check-in opens at least 2.5 hours before short- and mid-haul flights and 3.5 hours before long-haul flights.
Confirm the operating airline, airport and terminal on your e-ticket.
Review passport, visa and entry requirements for your destination.
Check in online or in the TUI app as soon as it opens.
Download the mobile boarding pass or print it.
Allow time for bag drop, security and, on international flights, immigration.
Lounges
TUI Airways does not operate its own lounges. Premium passengers on long-haul flights can use selected partner lounges at UK airports, such as London Gatwick, Manchester, Birmingham and Glasgow, for up to 3 hours before their outbound flight. Check the lounge on your booking before you travel.
Loyalty program
TUI Airways does not have a frequent-flyer program. TUI's customer rewards club, TUI Smiles Rewards Club, lets members collect Smiles on TUI holidays and flights that unlock member benefits. Program rules change, so check your myTUI account for the conditions that apply to your trip.
Flight status and customer serviceOfficial sources
For current operational information, use TUI's official services:
tui.co.uk for booking, check-in, Manage My Booking and flight times
Available for iOS and Android, with mobile boarding passes and holiday details
TUI Airways airports
TUI Airways flies point to point from its UK and Ireland bases rather than through a connecting hub. Check the departure airport and terminal on your e-ticket before you book a transfer.
TUI Airways' main London base, with flights across Europe and long-haul routes to Mexico, the Caribbean and Florida. Depending on the flight, TUI uses the North or South Terminal; your e-ticket shows which.
Book a transfer →Airport detailsA main base in northern England with short-haul and long-haul flights. TUI flights use Terminal 2.
Book a transfer →Airport detailsA main base in the Midlands, with flights to Europe and long-haul routes such as Cancún, Montego Bay and Punta Cana.
Book a transfer →Airport detailsAirport transportation for TUI Airways passengers
Public transport, authorized taxis, shared shuttles or a pre-booked private transfer. Arriving long-haul or with a lot of luggage is the case for booking ahead: fixed price, and a driver in arrivals with your name on a sign.
Airport Transportation is an independent platform and is not affiliated with or endorsed by TUI Airways.
TUI Airways FAQs
What are TUI Airways' airline codes?
TUI Airways' IATA code is BY, its ICAO code is TOM, and its callsign is TOMJET. Flight numbers can start with BY or TOM.
Is TUI Airways the same as TUI fly?
No. TUI Airways is TUI Group's UK airline. TUI fly Belgium, TUI fly Netherlands, TUI fly Deutschland and TUI fly Nordic are separate sister airlines in the same group.
What are TUI Airways' main bases?
London Gatwick (LGW), Manchester (MAN) and Birmingham (BHX). It also flies from about 20 other airports in the UK and Ireland.
Is TUI Airways part of an airline alliance?
No. TUI Airways is not a member of a global airline alliance.
Does TUI Airways have a frequent-flyer program?
No. TUI customers can join the TUI Smiles Rewards Club, TUI's customer rewards club.
Which terminal does TUI Airways use at Gatwick and Manchester?
At London Gatwick, TUI flights use the North or South Terminal depending on the flight; your e-ticket shows which. At Manchester, TUI uses Terminal 2.
Does TUI Airways fly to Cancún?
Yes. TUI Airways flies to Cancún from Birmingham, London Gatwick and Manchester, with seasonal flights from other UK airports. Flights use Terminal 2 at Cancún International Airport.
Does TUI Airways fly to Punta Cana?
Yes. TUI Airways flies to Punta Cana from London Gatwick and Manchester, with seasonal flights from Birmingham and Belfast.
Does TUI Airways fly to Jamaica?
Yes. TUI Airways flies to Montego Bay from Birmingham, London Gatwick and Manchester, with seasonal flights from Glasgow.
When does TUI Airways online check-in open?
Online check-in opens 48 hours before departure, or 14 days before if you paid for a seat upgrade or seat selection. Flights from Mexico and Jamaica open 24 hours before. Online check-in closes 1 hour before departure.
How big can my TUI Airways hand luggage be?
One bag up to 10 kg and 55 x 40 x 20 cm, plus a small personal item up to 40 x 30 x 20 cm that fits under the seat in front of you.
Is Airport Transportation affiliated with TUI Airways?
No. Airport Transportation is an independent transportation-booking platform and is not affiliated with or endorsed by TUI Airways.
Information reviewed in October 2026. Airline schedules, fleet figures, baggage rules and passenger services are subject to change.